Increased API error rates

Incident Report for Insights

Resolved

The issues caused by the Third Party outage have cleared. We will as always continue to monitor the situation

Posted Feb 15, 2022 - 11:33 CST

Monitoring

The Third party issue looks to be resolved - the team will continue to monitor

Posted Feb 15, 2022 - 11:06 CST

Identified

We have identified the issue and confirmed it is with our Third Party service

Posted Feb 15, 2022 - 10:56 CST

Investigating

We are seeing increased error rates in APIs due to a third party service. This is effecting Report runtime and Search in the platform.

Posted Feb 15, 2022 - 10:37 CST

This incident affected: Insights (Report Performance, Search).