Email service outage

Incident Report for Insights

Resolved

Emails are working on our end so marking this issue as Resolved, however the third party vendor is still monitoring and working through a backlog.

Posted Apr 29, 2024 - 15:57 CDT

Monitoring

Third party email service has begun to see services restored and is processing a backlog of emails

Posted Apr 29, 2024 - 13:13 CDT

Identified

The issue has been identified with a third party service and they are investigating

Posted Apr 29, 2024 - 09:48 CDT

Update

We are continuing to investigate this issue.

Posted Apr 29, 2024 - 09:46 CDT

Investigating

A third party service outage is causing issues with sending emails from Insights

Posted Apr 29, 2024 - 09:46 CDT

This incident affected: Insights (Email).